Welcome to Trenro.com

Shipping Information

Trenro - Shipping Information
  • Standard ground freight will be prepaid on any order of 12 pieces, any mix of product, shipped to a single destination in the continental United States.
  • Please contact us to review costs on shipments to Alaska, Hawaii, Puerto Rico, Canada or Mexico.
  • C.O.D. fees and surcharges are not prepaid, regardless of freight qualifications.
  • Shipments not qualifying for free freight will ship at the carriers’ published shipping rates, and additional charges can also be assessed including fuel surcharges and oversize fees, per the carriers’ regulations. All such charges and any insurance costs are added to the invoice total and are non-refundable.
  • If an order is refused, Trenro will be compensated for shipping costs, including any C.O.D. fees, and a 15% restocking fee.
  • All shipping or pricing discrepancies must be reported to Trenro within 5 business days of receipt of order.