Welcome to Trenro.com

Terms & Conditions

Trenro - Terms & Conditions

> Sales Terms

  • Wholesale sales only.
  • All customers must provide Sales Tax Resale Number indicating exempt status.
  • All customers must provide Federal Identification Number.
  • All merchandise sold with the intention of resale by the purchaser.

Trenro requires the following information to ship orders:

  • Completed and signed new account credit application.
  • Valid sales tax resale certificate or a signed Multi-State Sales Tax Exemption and Resale Certificate.

> Backorders

Trenro does not maintain or ship backorders. We have a “fill or kill policy”, so we fill what we have, and automatically cancel any backorders on unshipped product. Naturally, we will refund any amounts that are prepaid in advance on unshipped items.

> Payment Terms

  • Net terms are available upon approval of a completed and signed credit application.
  • Terms are calculated from invoice date.
  • A 1.5% monthly finance charge will be added to all past due invoices.
  • Shipments will not be made on any past due accounts.
  • Accounts that become delinquent are automatically sent for collections, and the customer is responsible for all collection charges and attorney fees.
  • Major credit cards are accepted, including Visa, MasterCard, Discover, and American Express. These credit terms require a signed Credit Card Authorization submittal.
  • EFT and wire transfers are accepted. Please contact our accounting department for instructions.
  • A $25.00 returned check charge will be assessed for any check returned.

> Use of the Trenro.com website

  • Pricing and availability on the website are subject to change without notice.
  • All information contained on our website is proprietary and may not be shared under any circumstances unless authorized by Trenro (see below).
  • While we make every effort to ensure accuracy, we cannot be responsible for typographical or image errors on the website.

> Confidentiality Agreement

Trenro may disclose confidential and proprietary information to you. Confidential information shall include data, materials, products, inventory information, technology, trade secrets, computer programs, specifications, software, marketing information, pricing, financial information, Trenro's website, artwork, username, passwords and other information disclosed or submitted orally, in writing, or by other methods. Nothing herein shall require Trenro to disclose any of its information. You agree that the confidential Information is to be considered confidential and proprietary to Trenro and you shall not use any confidential information other than for the purposes dealings with Trenro. You will not disclose or otherwise reveal any of the confidential information received from Trenro to any other party whatsoever unless authorized by Trenro. Confidential information furnished in tangible form shall not be duplicated by you or any of your employees except for the purposes of this agreement. Upon the request of Trenro, you must return all confidential information received in written or tangible form, including copies or reproductions or other media containing such Confidential Information, within ten (10) days of such request.

> Representation of Manufacturer's Warranty

Trenro makes no warranty, guarantee or representation, whether written or oral but for those warranties, guarantees or representations given to Trenro by Trenro's manufacturer or supplier or the products. Trenro specifically disclaims any and all liability for any alleged damages, personal injury, property damage, or otherwise, that may arise from the use or misuse of the products or use of the products for which it was not intended.

In no event shall Trenro be liable to you for any loss of profits or revenue or for any incidental, special, consequential or punitive damages resulting from any performance, non-performance, breach or termination of this Agreement.